Joey’s Legacy Boxer Rescue
respects your right to privacy. This Privacy Policy explains in detail the
types of personal information we may collect about you when you interact with
us. It also explains how we will store and handle that personal information,
how we keep it safe, how you can exercise your privacy rights and how we
combine data across the Joey’s Legacy Boxer Rescue Family to build a picture of
you.
1. When do we collect personal information?
We collect your
personal information when you:
Register to adopt;
Register to foster
Register to Volunteer
Book any kind of appointment with us or book to attend an event, for
example Charity fun days
Engage with us on social media;
Adopt A dog from us;
Contact us by any means with questions about a dog or to raise a
complaint;
Ask one of our colleagues to email you information about a dog or
service;
Enter Online Fundraisers, eg Auctions, prize draws or competitions;
Have given a third party permission to share the personal information
they hold about you with us;
Phone us, we sometimes record phone conversations for record or training
purposes;
When you surrender a dog to us
2. What personal information do we collect and why?
The personal
information that we collect about you broadly falls into the following
categories:
Information that you provide voluntarily
When you contact us, whether that be
to volunteer, adopt, surrender a dog, or take part in purchasing items via
online fundraisers, you will be asked for some essential information including
your title, first name, surname, postal address, email address, telephone,
details of your pet and, when applying to adopt we will ask for information
such as your living circumstances, work, landlords information. Sometimes we
will take Bank details, when paying for bills e.g. reimbursing you for vet
bills for dogs in foster homes, refunding payments for items purchased. We
never take bank details to take money out of your account.
3.Information that we obtain from third
party sources
From time to time,
we may receive personal information about you from third party sources, but
only where we have checked that these third parties either have your consent or
are otherwise legally permitted or required to disclose your personal
information to us.
4. Who do we share your personal information with?
We may disclose
your personal information to the following categories of recipients:
to other charities
to organisations who deal with organising homechecks
to individual volunteers who will carry out your homecheck
to individual volunteers who collect dogs from their owners
to individual volunteers who organise posting of purchased items
to any competent law enforcement body, regulatory,
government agency, court or other third party where we believe
disclosure is necessary (i) as a matter of applicable law or regulation, (ii)
to exercise, establish or defend our legal rights or apply our adoption
terms and conditions, or (iii) to protect your vital interests or those of any
other person;
to any other person with your consent to the
disclosure.
Where we share your
personal information with third party service providers and partners we apply a
policy to ensure your personal information is safe and in order to protect your
privacy. Our policy requires:
We provide only the information they need to perform their specific
services.
They may only use your data for the purposes we specify in our contract
with them.
We work closely with them to ensure that your privacy is respected and
protected at all times.
If we stop using their services, any of your personal information held
by them will either be deleted or rendered anonymous (subject to applicable
law).
If you have any questions about the third parties we share your personal
information with, please contact us at [email protected]
5. Legal basis for processing personal
information
Our legal basis for
collecting and using the personal information described above will depend on
the personal information concerned and the specific context in which we collect
it.
However, we will
normally collect personal information from you only (i) where we need the
personal information to perform a contract with you, (ii) where the processing
is in our legitimate interests and not overridden by your data protection interests
or fundamental rights and freedoms, or (iii) where we have your consent to do
so. In some cases, we may also have a legal obligation to collect personal
information from you or may otherwise need the personal information to protect
your vital interests or those of another person.
If we ask you to
provide personal information to comply with a legal requirement or to perform a
contract with you, we will make this clear at the relevant time and advise you
whether the provision of your personal information is mandatory or not (as well
as of the possible consequences if you do not provide your personal
information).
Similarly, if we
collect and use your personal information in reliance on our legitimate
interests (or those of any third party), we will make clear to you at the
relevant time what those legitimate interests are.
If you have questions about or need further information concerning the
legal basis on which we collect and use your personal information, please email
[email protected]
6. How do we keep your personal information secure
We use appropriate
technical and organisational measures to protect the personal information that
we collect and process about you. The measures we use are designed to provide a
level of security appropriate to the risk of processing your personal
information.
Unfortunately, the
transmission of information via the Internet is not completely secure. Although
we will do our best to protect your personal information, we cannot guarantee
the security of your data transmitted to and/or through our Websites and Apps;
any transmission is at your own risk. Once we have received your information,
we will use strict procedures and security features to try to prevent
unauthorised access.
7. Data retention
We retain personal
information we collect from you where we have an ongoing legitimate charity need
to do so (for example, to provide you with a service you have requested or to
comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymise it or, if this is not
possible (for example, because your personal information has been stored in
backup archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.
8. Your
data protection rights
You have the
following data protection rights:
If you wish to access, correct, update or request
deletion of your personal information, you can do so at any time by
contacting us via email at [email protected]
In addition, you can object to processing of your
personal information, ask us to restrict processing of your personal
information or request portability of your personal information. Again, you can
exercise these rights by contacting us via [email protected]
Similarly, if we have collected and process your personal information
with your consent, then you can withdraw your consent at
any time. Withdrawing your consent will not affect the lawfulness of any
processing we conducted prior to your withdrawal, nor will it affect processing
of your personal information conducted in reliance on lawful processing grounds
other than consent.
You have the right to complain to a data protection authority about our
collection and use of your personal information.
We respond to all
requests we receive from individuals wishing to exercise their data protection
rights in accordance with applicable data protection laws.
9. Contacting the regulator
If you feel that your personal information has not been handled
correctly, or you are unhappy with our response to any requests you have made
to us regarding the use of your personal information, you have the right to raise
a complaint with the Information Commissioner’s Office. You can contact them by
calling 0303 123 1113 or go online to www.ico.org.uk/concerns (opens in a new window; please note
we cannot be responsible for the content of external websites).
10. Updates to this Privacy Policy
We may update this
Privacy Policy from time to time in response to changing legal, technical or
business developments. When we update our Privacy Policy, we will take
appropriate measures to inform you, consistent with the significance of the
changes we make.
You can see when
this Privacy Policy was last updated by checking the “last updated” date
displayed at the top of this Privacy Policy.
11. How to contact us
If you have any
questions or concerns about our use of your personal information, please
contact us via email at [email protected]
